![]() Try a different headset, such as a supported USB device. Simply dial the number you received from the meeting invitation, and when prompted to add the meeting ID, use your phones number pad to type it in. ![]() Connect to a different headset (USB recommended) Try disconnecting your AirPods from your device, then reconnecting them through pairing. Try disconnecting your Bluetooth headphones from any other devices than the one you are meeting on Zoom with. Sometimes, you may hear others, but other participants can't hear your microphone. Disconnect Bluetooth headphones from all other devicesĪirPods may not work properly if they are connected to multiple devices. ![]() To prevent this from happening, pause or close any other apps using your device's audio. With Bluetooth connected, if other apps besides Zoom play audio during a Zoom meeting (such as an incoming phone call or music streaming), Zoom will stop the meeting’s audio and try to mute. Learn how to check Zoom’s audio settings. Note: While in a Zoom meeting with AirPods, other participants may experience lower quality audio from your microphone. In addition to connecting your headphones to your device, you can select your AirPods in Zoom’s settings before a meeting to make sure they’re connected with Zoom. Zoom may automatically connect to your device’s default speakers and microphone. But since I use this same profile for multiple types of meetings, I have to remember to change my profil. How to troubleshoot AirPods not working with Zoom Test audio settings in Zoom The only way I can change it is to change my profile name to one I would like to keep anonymous due to its sensitive nature. (Optional) In the top corner, click the Bluetooth icon to ensure your headphones are selected. ![]() Note: If this is your first time joining a Zoom meeting on this device, you will be prompted to give Zoom permissions. After connecting your headphones with your mobile device, join or start a meeting.
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